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FAQ

  • Do I need electricity to operate the Happie alkaline water filter?
    No, our trusted alkaline water filter in Singapore operates without electricity. This provides instant access to clean water without worrying about power consumption.
  • Is the Alkaline Water Purifier safe for skin?
    Yes, our alkaline water purifier in Singapore is not only safe for drinking but also for refreshing your skin. It ensures a wholesome hydration experience.
  • How does the Happie alkaline water filter work?
    Our 4-stage filtration system removes impurities, enhances pH levels, and preserves essential minerals. It provides clean and healthy water directly from your tap.
  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • Can I adjust the temperature of the Water Dispensed?
    Yes, our water dispensers offer customizable temperature settings. It allows you to enjoy hot or cold water at your preferred temperature with just a few simple adjustments.
  • Is the Water Dispensed Purified?
    Yes, our water dispenser features an advanced filtration system. It removes impurities such as chlorine, chemicals, and odors, ensuring clean and refreshing hydration.
  • Is Installation difficult?
    Installation is straightforward and hassle-free, with detailed instructions provided. Our customer support team is also available to assist with any installation queries.
  • How often does the Dispenser require maintenance?
    Our low-maintenance system requires minimal upkeep. It saves time and resources for office managers. Routine cleaning and filter replacement are recommended according to usage.
  • Do your water Dispensers come with a warranty?
    Yes, we stand behind the quality and durability of our products. Our water dispensers come with a comprehensive warranty to provide you with peace of mind and assurance of quality craftsmanship.
  • What is the difference between a water filter and purifier?
    A water filter removes physical impurities, while a water filter and purifier also kills germs and treats chemical pollutants for safer water.
  • Why do I need a water filter for home use?
    A drinking water filter for home helps remove harmful contaminants like chlorine, bacteria, and heavy metals, making your drinking water cleaner and safer.
  • Can I install the water purification machine myself?
    Yes, many water purification machine models come with easy DIY setup guides, though professional installation is also available for complex systems.
  • How often should I replace the filters?
    Most household water filter systems need filter replacement every 6 to 12 months, depending on usage and water quality.
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